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We receive feedback both on printed forms within the Library as well as online. Here you'll find published feedback and comments.
If you can't find what you're looking for you can submit your own feedback.
Browse recent published feedback
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Walton Library
please buy a micro USB cable for students to borrow.Last Updated: Apr 23, 2024 | Views: 0 -
Law Library
The stairs outside Law Library, has sharp ended corner that tore my trousers. Can that please get repaired?Last Updated: Apr 16, 2024 | Views: 3 -
Walton Library
Had a lab report to complete over the weekend, received a lot of help from library staff, especially late Sunday evening.
Many thanks to all the staff who were very kind and helpful. Also, thanks to Richard who helped me with formatting my document.
Would have been lost without your help.Last Updated: Mar 08, 2024 | Views: 4 -
Temperature
Hi,
Can we please have some space heaters for rooms O & P?
ThanksLast Updated: Feb 27, 2024 | Views: 7 -
Philip Robinson Library
I am disappointed by the lack of over-ear headphones featuring a 3.5mm jack. With only 1 in stock, it's popularity causes it's availability to be a miracle. I am often turned away as the last set is always taken.
I am urging for new headphones to be bought to help similar students who require headphones with a 3.5mm audio jack.
I would like to thank Justin who has been most understanding of my situation and has helped me as much as he can.Last Updated: Feb 27, 2024 | Views: 7 -
Computer problems Hello, Just wanted to pass on some feedback for the computers downstairs in the Philip Robinson. There are only a few that work properly - I was sitting on one yesterday and it switched off randomly twice, other ones have broken keyboards, one has no keyboard at all, some don't have all the software we need installed (QGIS). Probably need an IT person to come and give them all a bit of love! Thanks
Last Updated: Feb 22, 2024 | Views: 8 -
Temperature
Study rooms O and P, while lovely, tend to run cold. Would it be possible to have heaters or in some other way address this issue? -
Water boiler
Can I please ask that a proper water boiler be installed ASAP (next few days), as the interim solution of a hot water dispenser is inadequate (provides lukewarm water), and I've had an unfortunately unpleasant encounter wherein the gentleman who runs the Walton café was quite rude and dismissive when I requested hot water from him: he told me to walk downstairs and get it myself from UG common room. Please give us a boiler.Last Updated: Feb 15, 2024 | Views: 10 -
Temperature
Heating is never on, radiators don't work. Was told they operated remotely, however, this is an everyday I've been in the library.
Particularly in the Academic Skills room it is freezing but a present issue everywhere.
Can they please be monitored/changed by hand. -
Toilets
Regarding female restroom in Walton Library:
Restrooms are filled with used tissues on floor and used sanitary product. This is not a cleaning crew issue, it's the students
Possible solutions:
1. Having cleaning posters, statements stating consequences can be implemented if they leave trash as its a harbour of bacteria, thus a BIOHAZARD for others and can spread diseases like AIDS, Infection, STDS, UTI, Staph
2. Implement card scanners to access bathroom to have digital log of who uses restroom and when bathroom is most active. This will encourage people to respect the public bathroom
3. Changing bathrooms trash to bigger ones or built-in trashes with easier access to throwing things in.
Please resolve this, I'm scared to use the restroom in these conditions for fear of potential disease spread. -
Marjorie Robinson Library Rooms
Please can we have the café back? -
Temperature
Just a comment to say that the library is so cold I can't actually type on my laptop. I had to go home after 20 mins.
Please could we get someone to fix the heating as myself and my peers will have to avoid until it's fixed.
Thank you :)Last Updated: Jan 19, 2024 | Views: 15 -
Temperature
Library is too cold to work in, can't feel my hands after 1 hours. Been like this for a few days now and is 2nd time this year heating has broken. Really frustrating.Last Updated: Jan 19, 2024 | Views: 12 -
Whiteboards
Mini whiteboards or plain A4 sheet laminated with erasable whiteboard markers -
Philip Robinson Library
Could we please have dampers on the doors for main staircase (esp, level 4)
Bangs quite loudly.
Thanks -
Study Room 413
Dear Librarians,Sorry to be the Christmas Grinch - I'm not yet old enough for Scrooge, but I'm working on it. 😉Could you please send out a little reminder to those of us who use the accessible rooms that things should be left tidy.The desk had been moved out from the wall in 413, with the fan lying on its side on the floor and the glass shelf below the whiteboard lying on the floor with the white board cleaner.It took me a while to move things back so that I could sit at the desk with the door free to close properly.Thanks,Yours miserable, but grateful, -
Temperature
Inconsistent temperature on floor 3 research space. A/C blasting on a December. -
Temperature
Inconsistent temperature on floor 3 research space. A/C blasting on a December.Last Updated: Dec 19, 2023 | Views: 10 -
Library Resources
More BNF's for WriSkE practice please.Last Updated: Dec 15, 2023 | Views: 9 -
Library Resources
More BNF's for WriSkE practice please.
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