Thanks for taking the time to get in touch with your feedback, it's really important to us to receive it, even when it's not positive. You're right, it's far from ideal at our busiest time of the year. I'll chase this up again today with the campus Estates team to see if we can expedite repairs, and check to see whether PRL have a ticket in for the taps fault.
Best wishes,
Aimee Watson-Cook
Medical Sciences Liaison Librarian.