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We receive feedback both on printed forms within the Library as well as online. Here you'll find published feedback and comments.

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Browse recent published feedback

  • Marjorie Robinson closing hours
    The new closing time of 5 PM is extremely early. It means we won't be able to study or revise after a full day of lectures anymore. During busy periods such as exam season, the reduced hours will cause even more people to try and use the other libraries and study spaces, which are already extremely busy as is. It should be either reverted back to what it was in previous years, or changed to stay open to at least 10 PM.
    Last Updated: Oct 10, 2025 | Views: 3
  • Philip Robinson Library
    Please keep the Marjorie open past 5pm. The Phil Rob has no network in collaborative zones and is an uncomfortable place to sit.
    Last Updated: Oct 10, 2025 | Views: 2
  • Marjorie Robinson Opening hours
    I wanted to express my concern about the new opening hours of the Marjorie Robinson Library (9 am–5 pm every day). These hours are not sufficient for many students, as most of us have lectures, labs, placements, or work commitments until 5 pm, meaning we cannot make use of the library during the week. While weekend access is appreciated, having such restricted hours on weekdays significantly limits our ability to study effectively. I would strongly encourage the library to consider extending weekday opening hours to better accommodate students’ schedules.
    Last Updated: Oct 10, 2025 | Views: 4
  • Opening times
    I was just wondering if the opening times for Marjorie-Robinson could be extended, even if just to 6/7pm? Last year, it was open until 10 and I found that hugely beneficial (especially as it's my favorite library!)
    Last Updated: Oct 10, 2025 | Views: 3
  • Marjorie Robinson closing time
    I feel that the new closing time for the Marjorie Robinson Library is too early it does not allow students to make the most out of independent study time. I am aware that the Phillip Robinson is open 24 hours however it was really beneficial to me having the Marjorie Robinson as another study space and I found it to be much more productive. Will these hours be amended? Especially concerning exam season as the library is always very full. Thank you
    Last Updated: Oct 10, 2025 | Views: 2
  • Philip Robinson Library
    There used to be a place where we could charge our devices in the library last year.

    It seems that, that machine is not here anymore. Please provide us with it.
    Last Updated: Oct 01, 2025 | Views: 10
  • Marjorie Robinson closing hours
    The new closing time of 5 PM is extremely early. It means we won't be able to study or revise after a full day of lectures anymore. During busy periods such as exam season, the reduced hours will cause even more people to try and use the other libraries and study spaces, which are already extremely busy as is. It should be either reverted back to what it was in previous years, or changed to stay open to at least 10 PM.
    Last Updated: Oct 01, 2025 | Views: 6
  • Marjorie Robinson Library Closing Early
    The new closing time of 5pm throughout this semester is not adequate. This is technically my 5th year at this university, and every year Marjorie Robinson library is busy onwards into the evening due to the shear amount of assignments given. With these new closing times, other libraries are going to be extremely busy and occupied making life harder for students.
    Last Updated: Oct 01, 2025 | Views: 3
  • Walton Library
    More standing desks please!
    -Long loan book service + late closing time have been super helpful - got a distinction in my intercalated masters - Thank you!!!
    Last Updated: Sep 30, 2025 | Views: 7
  • Walton Library
    Nice
    Last Updated: Sep 30, 2025 | Views: 3
  • Marjorie Robinson Library Opening Hours
    Please could the Marjorie Robinson Library opening hours be reverted to the original 8:30-22:00.
    The Marjorie Robinson library is a great study space and reducing the opening hours decreases the amount of space we have to study.
    Last Updated: Sep 30, 2025 | Views: 5
  • Marjorie New Hours
    I was upset to read that the library hours for the Marjorie are being reduced to 5pm. As a 5th year medical student I have always really enjoyed studying in this library and the 2nd floor has always been really good. One of the main reasons for this was because of the noise level and the fact that while it gets busy it at times it is often quieter and more relaxed in the evenings and weekends. As a student who is on placement 9-5 I was looking forward to studying in the Marjorie Robinson on my way back home after university and on weekend evenings. I was really disappointed to read that this would no longer be possible especially in the run up to finals in January. After studying in this library for the past 4 years I am disappointed that it will no longer be available as the Phillip Robinson is often much busier and a less social environment( the bottom floor is often full) and there are not many other out of hours study spots on campus where you can work with friends. I understand that reopening to midnight may not be possible but until 9/10pm would really make a difference. I know this is an opinion which is shared amount several other students. Thank you for your time.
    Last Updated: Sep 30, 2025 | Views: 4
  • Library Services
    It would be useful for students who have just handed dissertations in, to be able to use full library resources until expiry on the card.
    Last Updated: Sep 24, 2025 | Topics: | Views: 25
  • Headphones
    The new USB headphones do not work on macbooks. Please bring back 3.5mm headphone jack.
    Last Updated: Sep 24, 2025 | Topics: | Views: 28
  • Excusion from the Philip Robinson Library
    Me and my coursemate have attempted to go to the philip robinson library in order to use the computers provided by the university to complete our assignment due on Monday. We were turned away on the basis that students arent allowed in after a night out, which we have not been on. We felt discriminated against for something we had not done and for which there was no evidence. We were told that because we did not have backpacks it was not convincing that we were there for studying when all we wanted was to use the computers. This argument was clearly flawed as we had walked directly from our homes in Jesmond and don't need backpacks to use the computers. This library policy seems to us to be weak and inconsistent. It has caused us an undue amount of stress and anxiety and perhaps should be reevaluated. Our assignments have been impacted by this.
    Last Updated: Sep 24, 2025 | Topics: | Views: 34
  • Law Library
    Just wanted to pass on how great the Law Library is. It is my final year at Newcastle; throughout this time, I have always had a positive experience. From Librarians to student aides, you have created a very friendly and welcoming environment. Thank you for all the work you do (it does not go unnoticed!).
    Last Updated: Sep 24, 2025 | Topics: | Views: 21
  • Prayer Room
    I would like to request a a quiet room. A prayer space in Walton Study
    Last Updated: Sep 24, 2025 | Topics: | Views: 36
  • Room availability and relaxed seating
    1. Please could the timetables be posted by the cluster rooms? The availability signs are rarely accurate and it would be helpful to know how long a room is free for.

    2. Would it be ridiculous to suggest a nap area? Or to expand the couch zone as it's regularly in high demand.
    Last Updated: Sep 24, 2025 | Topics: | Views: 15
  • Room Bookings
    Hi,
    I'm a graduate from Newcastle University having completed my Master's in 2022 in Computer Science. I possess my university consultation card to get access in places like the library. Since I'm an alumni and possess a consultation card instead of a university ID card, I'm unable to book study rooms. Also my university email ID is deactivated. This is a time when I have to give numerous interviews, hence require a silent space. I kindly request you grant me access to book silent study rooms.
    Last Updated: Sep 24, 2025 | Topics: | Views: 22
  • Room Bookings
    Hi,
    I'm a graduate from Newcastle University having completed my Master's in 2022 in Computer Science. I possess my university consultation card to get access in places like the library. Since I'm an alumni and possess a consultation card instead of a university ID card, I'm unable to book study rooms. Also my university email ID is deactivated. This is a time when I have to give numerous interviews, hence require a silent space. I kindly request you grant me access to book silent study rooms.
    Last Updated: Sep 24, 2025 | Topics: | Views: 18

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