Philip Robinson Library
I am a SCONUL student studying languages.

It makes no sense to me why the Language Resource Centre is not accessible and it was the only resources I wanted to access.

Can you explain the logic/rationale for refusing students entry to resources.

Marjorie Robinson level 2

Walton Library
I am a technophobe and had two very longstanding mac tech issues. Henri Rigby (Library) was incredibly helpful and patient and did not make me feel as stupid as I felt! Fantastic service thanks!

HDMI-USBC cable to loan
Hey library team

Would it be possible for there to be an extra HDMI-USBC cable available for check out?

It's super useful and sadly today someone had already checked the one out just as my poor self was intending to check it out.

P.S. Love the library, the staff are all brilliant!

Temperature
Heating in Room C is uncomfortable. Makes me feel unwell - cannot study in this room.

Cutlery provision
Provision of recyclable wooden utensils next to the microwaves, should be added, for students who are doing 'long shift' revision sessions. Whom have bought food with them and forgotten their spoons, forks, knives, chopsticks, etc.

Smartcard
When printing out new access cards to be posted out to ICFL, is it possible that the new card is activated on receipt by the cardholder rather than at printing to (a) improve security and (b) save people having to trek to the library or have no access when new card in post.

(the people are really helpful in the library but can't change the system!).

Thanks

Philip Robinson Library
The L2 disabled toilet paper dispenser needs to be moved, as it is not accessible when using the bathroom as a disabled person. I have given myself an injury trying to use the facilities because of this.

Philip Robinson Library
The L2 disabled toilet paper dispenser needs to be moved, as it is not accessible when using the bathroom as a disabled person. I have given myself an injury trying to use the facilities because of this.

Walton Library
*QR codes to check in to be @ the front of the door so we don't forget to check in.
* Please help us know which study rooms have a computer & which don't when booking if that's okay.

(thanks for your work, I love the library team)

Temperature
Air Con wasn’t working, the lib was so hot, it was unbearable to sit in the Heated chamber: Tried opening windows near table no WAL3.43 but they were jammed too. This representation of a med school Lib facilities to students makes it a matter of concern. Kindly fix the issues.

Philip Robinson Library
The keyboards, mice and screens are absolutely filthy - Can you put the wipes back that you had during Covid. It's absolutely disgusting. The desks are pretty dirty too - GROSS.

Walton Library
A few of me and my colleagues find it difficult to study because it's really cold. There have been times where we had to bring out hot water bottles because we were so cold. Please could we have the heating on or if it's turned on could we increase the temperature, this would really help out studying here.

Staff Compliment
Victoria has gone over and above and beyond in helping me and my colleagues today. It really is much appreciated. She is a star!!!

Heating in MRLR
On Friday, September 13th, I and my partner were working together in the Marjorie Robinson Library Rooms on the first floor. The study room we were in was colder than the outdoor temperature; we were unable to work after a certain point. These rooms are a great resource, but not if they're that uncomfortable. Of course, it's unseasonably cold at the moment, but nonetheless the university study spaces should be usable during opening hours.

Study space
I was wondering if I was able to use the Glenn Study space for a group study session as it is quite big and I would use a room for 10 people.

There is also a screen and whiteboard that I think would be great for group study. I was hoping to be able to book it or use it as a non-silent space. Or maybe only have Glenn as a silent study space at certain times.

Thank you.

USBC Cables
I recommend replacing USB to Micro USBC cables in the library with USB to USBC (rounded edges) instead as Micro USBC no longer charges most new devices.

Philip Robinson Library
The new clock in the foyer is very difficult to read from any distance as it is very low contrast.
could the old clock be returned.

Heating in MRLR
On Friday, September 13th, I and my partner were working together in the Marjorie Robinson Library Rooms on the first floor. The study room we were in was colder than the outdoor temperature; we were unable to work after a certain point. These rooms are a great resource, but not if they're that uncomfortable. Of course, it's unseasonably cold at the moment, but nonetheless the university study spaces should be usable during opening hours.