Temperature
Air Con wasn’t working, the lib was so hot, it was unbearable to sit in the Heated chamber: Tried opening windows near table no WAL3.43 but they were jammed too. This representation of a med school Lib facilities to students makes it a matter of concern. Kindly fix the issues.

Philip Robinson Library
The keyboards, mice and screens are absolutely filthy - Can you put the wipes back that you had during Covid. It's absolutely disgusting. The desks are pretty dirty too - GROSS.

Walton Library
A few of me and my colleagues find it difficult to study because it's really cold. There have been times where we had to bring out hot water bottles because we were so cold. Please could we have the heating on or if it's turned on could we increase the temperature, this would really help out studying here.

Staff Compliment
Victoria has gone over and above and beyond in helping me and my colleagues today. It really is much appreciated. She is a star!!!

Heating in MRLR
On Friday, September 13th, I and my partner were working together in the Marjorie Robinson Library Rooms on the first floor. The study room we were in was colder than the outdoor temperature; we were unable to work after a certain point. These rooms are a great resource, but not if they're that uncomfortable. Of course, it's unseasonably cold at the moment, but nonetheless the university study spaces should be usable during opening hours.

Study space
I was wondering if I was able to use the Glenn Study space for a group study session as it is quite big and I would use a room for 10 people.

There is also a screen and whiteboard that I think would be great for group study. I was hoping to be able to book it or use it as a non-silent space. Or maybe only have Glenn as a silent study space at certain times.

Thank you.

USBC Cables
I recommend replacing USB to Micro USBC cables in the library with USB to USBC (rounded edges) instead as Micro USBC no longer charges most new devices.

Philip Robinson Library
The new clock in the foyer is very difficult to read from any distance as it is very low contrast.
could the old clock be returned.

Heating in MRLR
On Friday, September 13th, I and my partner were working together in the Marjorie Robinson Library Rooms on the first floor. The study room we were in was colder than the outdoor temperature; we were unable to work after a certain point. These rooms are a great resource, but not if they're that uncomfortable. Of course, it's unseasonably cold at the moment, but nonetheless the university study spaces should be usable during opening hours.

Walton Library
A few of me and my colleagues find it difficult to study because it's really cold. There have been times where we had to bring out hot water bottles because we were so cold. Please could we have the heating on or if it's turned on could we increase the temperature, this would really help out studying here.

Philip Robinson Library
The keyboards, mice and screens are absolutely filthy - Can you put the wipes back that you had during Covid. It's absolutely disgusting. The desks are pretty dirty too - GROSS.

Staff compliment
Ms Sharon at the front desk in Philip Robinson Library was exceptionally warm, helpful and kind. She made me so comfortable and helped me out immensely.

I am super grateful for her kindness, lovely demeanour and smile. Cannot thank her enough. With my autism, I am so anxious all the time and she instantly put me at ease. Thank you.

Philip Robinson Library
I have access to the accessible study rooms. I have ADHD and dyslexia. I find rooms 225, 304, 404, 313 and 413 very difficult to focus because of noise. 225 noise is from people and the door staircase next to it from use of door and slamming when it shuts. 304 and 404 are near the toilets and staircase doors so very noisy when doors are used. 313 and 413 is the worst because it is very close to the toilets and again when people using the doors it is very noisy. Also room 404 light switches off constantly when working and internet connection drops out, which makes it hard to focus. 306 and 406 are my go to rooms. :)

NHS smart cards
I have NHS smart card. I have to get a new one made every year. While I understand that there are security issues etc I am very concerned that we should be doing everything possible to minimise plastic use. Is there a way to reactivate the old card, or lengthen the period that the card is valid for? I realise that this might not be possible for every person but for those of us with permanent NHS contracts it seems very wasteful.

Walton Library
The temperature in the library and individual study rooms is very low and I personally find this uncomfortable to work for long periods.

It would also be good to have more accessible study rooms as this is often booked out.

I would also like to give credit/praise to the members of staff at the Walton library who I have found to be extremely helpful and accommodating.

Philip Robinson Library
A very rude lady told me off when I was just asking if he had my chargers.
It made me cry and seemed unnecessarily harsh when we are in exam season.

Library is way too warm
You need to get coolers or something to cool the floors down in the Majorie library, the library is way way too warm all day at the moment

Walton
May we please have a skull/skeleton or focused body part/bones that we can write on with whiteboard markers for revision?

We would be forever grateful.

temperature
the library has been uncomfortably hot on floor 3 and 4 consistently since April even with all the windows open it is incredibly stuffy.