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We receive feedback both on printed forms within the Library as well as online. Here you'll find published feedback and comments.

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Browse recent published feedback

  • Glen Study space
    Can we please have a volume level in the new Glen Study space? It’s nice that people can use it to socialise as well as work, but the noise can get so loud it’s hard to study.
    Last Updated: Nov 28, 2025 | Views: 1
  • Marjorie Robinson Opening Hours
    I think the Marjorie-Robinson opening hours changing to 9-5 only is very unfortunate. The Marj is my favourite library to study in, being quieter and less crowded than the phillip-robinson library. As a medical student on placement the majority of library time falls outside of 9-5, so the marj is no longer an option for me.

    A larger issue will be exam season - Having been here for 3 years I have watched the libraries get busier and busier. The libraries are already completely full for weeks during the exam periods, cutting the opening hours of the marj will certainly make this worse.
    Last Updated: Nov 21, 2025 | Views: 5
  • Opening hours
    The new opening hours for the Marjorie Robinson Reading Rooms this autumn semester mean that there its difficult to find useful times to visit. If lectures or clinics etc finish in the afternoon there's not much time left to study there on weekdays. This leads even more people going to the Phillip Robinson library causing it to be very crowded and difficult to find seats especially in a collaborative study area, which the Marjorie Robinson provides more of. Considering the autumn semester isn't in the exam period and therefore next semester will be busier, will the opening hours be extended? If the opening hours from previous years can't reimplemented due to budgets or other reasons could closing around 8pm especially on weekdays be considered?
    Last Updated: Nov 21, 2025 | Views: 4
  • Philip Robinson Library
    Would be helpful to have a charging station for phones available. I don't tend to bring a charger and my phone became unexpectedly out of battery. I'm aware that this used to be part of the library offering so would be great to have it back Thanks
    Last Updated: Nov 21, 2025 | Views: 6
  • Urban Planning
    I am in my third and final year at Newcastle University and I have always used the Marjorie Robinson library as I find it to be the best in the uni. Unfortunately, this year it has started closing at 5pm instead of 10pm. This is ridiculous as it is far too early. You actually get kicked out at 4:30 which is in the middle of the day!! It completely ruins my workflow having to move all my stuff to the Philip Robinson library and therefore is often the end of my study day. Please change the times and keep the Marjorie open later. I used to often drive and come for a 7-10pm session which was often when I got lots of work done. Please open it later.
    Last Updated: Nov 20, 2025 | Views: 3
  • Request docking stations
    Hi,

    I noticed that there are no docking stations available at the main library to connect our laptops and extend the screens. I have seen this facility in other university libraries and found it very useful.

    I would like to suggest providing some docking stations in the main library, as they would greatly support students who work from personal laptops and need additional screen space for productivity.

    Thank you for considering this suggestion.

    Kind Regards,
    Lankaji
    Last Updated: Nov 20, 2025 | Topics: | Views: 4
  • Marjorie Robinson Opening Times
    I think the Marjorie Robinson Opening times should be reverted to what they were before, closing at midnight. The library being shut so early is annoying as it means I can’t do work later on in the night because as a result of this library closing early the Philip robinson is incredibly busy and can’t find a seat! Libraries should be a priority.

    This is going to be an absolute nightmare at exam times, when me and lots of students need the study space later on in the day/night.
    Last Updated: Nov 18, 2025 | Views: 2
  • Marjorie Robinson Opening times
    I would like to express my concern regarding the reduced opening hours of the Marjorie Robinson Study Rooms this year. As a final-year medical student at Newcastle University, I have found it very challenging to maintain my usual study routine without the Marjorie being open late or on weekends, as it was previously.
    Throughout my time at university, the Marjorie Robinson has always been my go-to study space. Its bright, open environment with large windows, plentiful seating, and dedicated work-focused atmosphere make it uniquely suited to long, productive study sessions—particularly important for medical students balancing final-year placements and revision. Unlike library spaces such as the Philip Robinson or Walton libraries, the Marjorie offers a calmer, more modern study environment that many of my peers and I prefer for focused work.
    Additionally, the Marjorie’s central location and proximity to metro and bus routes make it a much safer and more convenient option, especially during the darker winter months. The Walton Library, while valuable, is less accessible and requires crossing the Town Moor, which can be uncomfortable and potentially unsafe at night.
    For many medical students, evenings and weekends are often the only available times to study due to demanding clinical schedules. Having the Marjorie Robinson open later—as it was in previous years—would greatly support our ability to revise effectively and maintain a safe, supportive study environment.
    I hope the university will consider reinstating the extended opening hours for the Marjorie Robinson Study Rooms, at least during key academic periods such as exam seasons or the lead-up to finals when all libraries will be loud and cramped.
    Thank you very much for your time and consideration!
    Last Updated: Nov 18, 2025 | Views: 3
  • Robinson Library Noise levels & coffee
    I am trying to use the Robinson library to finish a project in the evening over a weekend. There are people laughing and talking in the large computer cluster. Its always like this. It doesn't help that its just a massive open space. And the cafe is closed. There is no coffee machine. Please could you install a coffee machine and have staff who can just check on noise levels. Or please keep the Marjorie Robinson open late for postgraduates, staff and associates - I would be overjoyed, thank you! :-))
    Last Updated: Nov 18, 2025 | Views: 4
  • Library opening times
    I love using the Marjorie Robinson library. Its an excellent place to work. Please please could you keep it open in the evenings. Perhaps it can be closed at other times but 5-10pm would be really helpful. It is a totally different space to the Robinson library and is more conducive to postgraduates. The Marjorie Robinson library is quiet and people go there to focus. The pc labs in Robinson is mostly used by undergraduates. I am forced to leave the Marjorie library and go to the Robinson and there's just people talking laughing coughing etc.
    Last Updated: Nov 18, 2025 | Views: 2
  • library opening times
    Hello, please could you keep the Marjorie Robinson library also open til late. Students use it more after 5. The Robinson is not enough and is less conducive to postgraduates. There are more quite spaces with computers. It would really help, especially for assignment and thesis submission times. For me personally, I am working on a project and would really like to stay past 5.
    Last Updated: Nov 18, 2025 | Views: 2
  • Walton Library
    I think the wifi should be working at all times and all places. Glenn cluster is main one. Especially on the edges of the room.
    Last Updated: Nov 18, 2025 | Views: 3
  • Walton Library
    Been having a lot of trouble with onenote, Henry was really helpful! He patiently explained and solved my problems! Cheers!
    Last Updated: Nov 18, 2025 | Views: 5
  • Marjorie Robinson Library Rooms
    Devestated that Marj Robinson has reduced opening times. I worked there all of all last semester.
    There are multiple students on all floors there this semester who now have to be kicked out at 4:30pm.

    During exam time, the space was FULL. Where will we go if one library is shut and the other is overwhelmingly crowded (Phil Rob) at exam time?

    We need more space! Not less.
    Last Updated: Nov 13, 2025 | Views: 6
  • Walton Library
    The desks with computers in the Quiet area vibrate. Sat on the chair you dont feel it, the desk legs dont either, but the desks themselves do. It's quite a vigorous vibration. I couldn't sit for longer than 30 minutes due to it. I haven't noticed vibrations on other desks in the area, so they may benefit from being moved? Or possibily spreading the computers around. Thanks
    Last Updated: Nov 13, 2025 | Views: 8
  • Coffee and biscuit station
    Brilliant. Amazing made my day. It's perfect when you have a busy day with not enough time to make your drinks or grab lunch
    Last Updated: Nov 13, 2025 | Views: 6
  • Walton Library
    Pleaser cheaper food and drinks.
    + softer toilet paper
    Last Updated: Nov 07, 2025 | Views: 8
  • Marjorie Robinson Library Rooms
    OPEN THE MARJ LATER THAN 5pm PLEASE. 7pm? XOX
    Last Updated: Nov 04, 2025 | Views: 14
  • working hours
    the working hours are not suitable since many lectures finish at 5 and the library is closed. The exam season is also very busy and marjorie closing at 5pm is very stressful
    Last Updated: Nov 04, 2025 | Views: 8
  • Urban Planning
    I am in my third and final year at Newcastle University and I have always used the Marjorie Robinson library as I find it to be the best in the uni. Unfortunately, this year it has started closing at 5pm instead of 10pm. This is ridiculous as it is far too early. You actually get kicked out at 4:30 which is in the middle of the day!! It completely ruins my workflow having to move all my stuff to the Philip Robinson library and therefore is often the end of my study day. Please change the times and keep the Marjorie open later. I used to often drive and come for a 7-10pm session which was often when I got lots of work done. Please open it later.
    Last Updated: Nov 03, 2025 | Views: 8

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