Thank you for getting in touch with us regarding the change to the Marjorie Robinson Library opening hours. Due to University-wide budget constraints, we have been required to review staffing levels and how we deliver services across our different library sites. As part of this process, we carefully considered opening hours across all our library sites, using rich occupancy data and student feedback to guide our approach. Analysis of detailed usage data and student feedback demonstrates that that Philip Robinson Library is consistently the most used and valued, especially during evenings and weekends. In contrast, evening usage at Marjorie Robinson Library Rooms is significantly lower. So, to make the best use of our resources, we’re focusing staffing at our busiest sites and adjusting opening hours elsewhere.

I understand that you value the Marjorie Robinson Library Rooms and the space it provides, and I can assure you the decision to reduce the opening hours was not made lightly. You may be interested to know that we have introduced some new furniture on Level 2 of the Philip Robinson based on student feedback on some of what they liked at Marjorie. This includes low tables with task lighting, a counter style workspace suitable for working on laptops and comfy sofas and booths. Regarding the network issues, I will certainly pass your comment onto my colleagues in NUIT.

Best regards,

Susan Willcox

Assistant Librarian, Customer Services