Full details of feedback
Date submitted: Feb 11, 2025     Views: 4

Walton Library
Hi,
Please find solution for female bathroom. Its really gross.
Experiences w, proof.
1. Users left human faces unflushed for whole day - 12pm-10pm.
2. Users left/threw used tampons and sanitary pads on the bathroom floor (used).
3. Users do not wash their hands.
4. Users do not flush tissue (and do not wait to ensure tissue/bodily excretions) to be flushed.
5. Users do not warn others if there is no tissue, lock, or working toilets leading to continuous/chronic misuse.
6. One of the stalls do not have a lock (safety issue).

Thank you.

Library response by: General Office Team
Last Updated: Feb 11, 2025

Thank you for your comments about the female toilets. I can see you have a number of issues, which are causing concern. There are posters in each cubicle and on the wall clearly indicating how people should use the toilets. 

1. Please SIT on the toilet seat. 

2. Toilet paper CAN be flushed - flush toilet PROPERLY. 

3. CLEAN any mess made. 

4. Dispose of hygiene products in the specific bins provided. 

5. WASH your hands. 

6. Dispose of paper towels and rubbish in the normal bins. 

 

Regarding people not washing their hands, this is not something the library staff can help with, as personal hygiene is the responsibility of the individual. If we are informated of any supplies running low or out, we would contact the cleaning supervisor on your behalf. 

The handles on two of the cubicles are now fixed. 

I have contacted Estates and the cleaning supervisor regarding this matter. 

Kind Regards, 

Carol 

Assistant Librarian 

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