Library Response

Thank you for taking the time to provide us with your feedback via Tell Us What You Think, we welcome all feedback on our services, positive or negative.

With regards to temperature, this is an on-going issue. I agree with you that the temperatures have been uncomfortable recently and can only apologise and assure you that the Library staff also suffer from the same fluctuations in the temperature unfortunately. We don't have localised control over the heating and have reported this frequently to Estates who have been investigating the temperature of the building as a whole. We agree that temperature fluctuations in the weather can lead to unsuitable temperatures (in both directions!) in the Library. We continue to report and monitor the temperature and are hopeful it can be stabilised.

Finally, many thanks again for taking the time to provide your feedback,

Aimee.