Full details of feedback
Date submitted: Feb 27, 2024     Views: 9

Philip Robinson Library
I am disappointed by the lack of over-ear headphones featuring a 3.5mm jack. With only 1 in stock, it's popularity causes it's availability to be a miracle. I am often turned away as the last set is always taken.
I am urging for new headphones to be bought to help similar students who require headphones with a 3.5mm audio jack.

I would like to thank Justin who has been most understanding of my situation and has helped me as much as he can.

Library response by: General Office Team
Last Updated: Feb 27, 2024

Thank you for your feedback about headphones.   Our newer headphones are USB and as such are compatible with both the University computers in the Library and the Library Laptops.   If you need to use headphones you can borrow a laptop from the Library Help Desk. This allows you to study in the same space as you choose with your device within the Library.
Alternatively, we have purchased some adaptors that should enable you to use our headphones with a USB-C connection (the same as our old headphones).  These should be available in the next day or two so, hopefully, that will be a solution for you to use our headphones with your device. 

Regards

Anne

Anne Middleton
Head of Customer Services
Newcastle University Library

FAQ Actions

Related topics

    Can't find what you're looking for?

    Submit your own feedback