Answered By: Toni Ford
Last Updated: Nov 13, 2020     Views: 12

You can borrow a long loan item for as long as you need it unless someone else reserves it.

If another customer reserves an item that you have, we will send you a recall notification with the date of when the item is due back. You can also see this date in the Due field in My Account e.g. Due: 20/11/2020.

You have 14 days to return a recalled item during term time, but please return it sooner if you can. If you are unable to return the item, please contact us at to let us know.

During this period of Covid-19 restrictions, we are not applying overdue charges for the late return of recalled items. However, your account will be blocked and you won’t be able to borrow further items until the recalled item is returned.

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