If you see the error page stating that there is a Stale Request when trying to access various online content the recommendations is currently:

• Click the back button in your browser
• Try to log in again
   

The above advice is taken from the NUIT News item regarding Journal Article Access available at the following web page: 'NUIT / News Item / Library Journal Access - Stale Request'

NUIT are working to rectify this issue.

They can be contacted 24 hours a day on the telephone number 0191 208 5999 for further guidance, or alternatively a ticket can be logged at their webpage: 'NUIT' or they can be emailed at it.servicedesk@ncl.ac.uk