Answered By: Karina Forrest
Last Updated: Dec 02, 2021     Views: 9

At the moment, we are unable to process payments in person at the Library Help Desk so all membership fees and overdue charges need to be made online.  You can do this via the "My Account" function on Library Search. 

Here is a step by step guide:

Go to the University Library home page www.ncl.ac.uk/library and log into your library account: 

  • Students and staff should choose "Newcastle University Staff login" and use their Campus ID.  
  • Other library members should choose "External/NHS login" and enter their Library barcode followed by their password - which is usually your date of birth in the format of DDMonYYYY ie 01Jan2000  

You will see any outstanding fees in the overdue charges account information box (membership fees will also be displayed here)

Click the "Pay Charges" link in the top right corner of that box to be taken to the payment summary page:

Click continue and you will be prompted to enter your address details:

Click continue and enter your payment/card details to pay the fees/charges: