NUIT have upgraded EndNote desktop to version EndNote 21 (Sept 2023). This will be deployed on all campus PCs, will be available for staff to download from the Software Centre, and staff and students can request a copy of EndNote 21 for their personal devices from NUIT:  On the Support Portal homepage, choose 'Request Something' then search for 'Endnote'. Select 'Request EndNote Personal Use' from the results and complete the request form.

There are considerable differences between EndNote X9 and EndNote 21, therefore any EndNote libraries created with X9 (or earlier) cannot be opened in EndNote 21, without conversion of the library to a new format. This conversion should happen automatically when you open your existing Library in EndNote 21 (a pop up window will tell you that your library is being converted, and ask you if you want to continue with the conversion. Click on OK).

The library will be converted with a name change (the word 'Converted' will append the original name). A new .Data folder will be created and the library will open.

If you are working on a University machine or the Azure Virtual Desktop (AVD) and your EndNote files (.enl and .Data) are saved/stored on your H: drive, you are likely to receive an error result or find that the converted EndNote library is empty. Don't panic!

If this happens, copy the original library files (.enl and .Data folder) to you C:Drive > Users > %username%. Open the library again and it will be converted and opened for you. You can then copy the converted library files to your H: drive. 

You should never store EndNote library files in cloud storage like One Drive or Drop box etc. - we highly recommend that you keep it on your H Drive.

If you are using a document with both X9 and 21 citations inserted - when you upgrade to EndNote 21, both new and old citations will work correctly. However, if you convert to unformatted citations and subsequently update the citations and bibliography, the old X9 citations will need to be re-entered.