Answered By: Susan Willcox
Last Updated: Feb 12, 2021     Views: 12

If you have requested an item that is out on loan to another user, this may take longer to process. If you have not had notification that the item has been issued to you, it may be that we are waiting for it to be returned by another user. We will let you know if we need to cancel your request for any reason and will endeavour to obtain a copy through another source.

If you have requested items from our shelves which are ready to collect, book your collection slot for these items.