Answered By: Karina Forrest
Last Updated: Mar 25, 2023     Views: 748

Providing your contract has started, you can collect your smartcard in person at the Philip Robinson Library or Walton Library help desks.  You can also order your smartcard online for later collection.

Whichever method you choose, it is recommended that you upload a photograph to your Digital University ID via the Newcastle University app in advance. 

You can download the app from your usual app store.  Once you have set up the app, please log in with your campus ID (which for staff begins with an n)

From the app homepage >> tap the menu icon on the top right >> tap smartcard.

As a new member of staff you should see a blank smartcard and have an option to upload a passport-style photograph of your head and shoulders.  Please ensure the photo is of good quality and a true likeness of yourself as it will be displayed on your smartcard which you may be required to show as identification to prove your staff status. Your photograph should be a headshot similar in style to a passport photograph.

Once you've uploaded your photograph, please contact the University Library vis this form: https://bit.ly/NclStaffSmartcard and your physical smartcard will be printed for later collection.  You will be emailed at every stage in the process and informed when your smartcard is ready.

The download/installation of the University app is a one time step used to securely provide your photograph for your staff card, once the photograph has been set there is no requirement to maintain installation or use of the University app.