Answered By: Karina Forrest
Last Updated: Oct 08, 2020     Views: 16

The library is producing staff smartcards remotely during the COVID-19 pandemic, it is not currently a walk in service. 

In order to have your new smartcard created, the first step you will need to take is to upload a photograph to your digital smartcard which you can do via the Newcastle University app.

You can download the iPhone or Android app from the respective app store.  Once you have set up the app, please log in with your campus ID (which for staff begins with an n)

From the app homepage >> tap the menu icon on the top right >> tap smartcard. As a new member of staff you should see a blank smartcard and have an option to upload a passport-style photograph of your head and shoulders.

Once you've done this, email LibraryHelp@ncl.ac.uk quoting your name and staff number and we will print your physical smartcard for later collection.  You will be emailed at every stage in the process and informed when your smartcard is ready.