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Library Help

Q. Why does Student View in Canvas show an error when viewing a Library Reading List?

Answered By: Catherine Dale

Last Updated: Sep 28, 2020 Views: 52

When viewing a Library Reading List in Canvas as a student, you will be shown this error message:

An image of the error message shown in Canvas when using Student View and looking at a Library Reading List.

Please be assured this is normal and the student will be able to see the Library Reading List.

It is due to the way the system looks to authenticate access to the list and the 'Student View' is anonymous which throws up this Unknown user id error.

If there are any other issues with accessing a Library Reading List on Canvas, please contact our readinglists@ncl.ac.uk team.