Answered By: Mia Reeves
Last Updated: Aug 03, 2020     Views: 13

We are offering a click and collect service while the libraries are physically closed. We are prioritising onsite services for staff, students and NHS colleagues. Access for our valued community of external members will follow later.

If you would like to borrow books or other items from the library, you can request them on Library Search
Please be aware that some items, such as laptops, and certain pieces of medical equipment are not loanable. Items in the Student Text Collection at the Philip Robinson Library and Short Loan Items at the Law Library are also not included in this scheme. 
You can collect your items from the Philip Robinson Library.
We will send you an email when your items are ready, with a link to book a collection slot. Once you've booked your collection slot, you will get an email to confirm it. 
If you have ordered more than one item, please wait until all your items are ready, then book one slot to collect them. 
If you are late for your collection slot, you will not be able to collect your items. 
If you miss or need to change your collection slot, please contact Library Help, and we will arrange another collection slot for you. 

When you have finished with your items, you can put them in the book returns slot at Philip Robinson Library, or they can be returned to the library by post to the following address:
Philip Robinson Library Book Returns, 
Jesmond Road West, 
Newcastle upon Tyne
NE2 4HQ

If you have any further questions, please contact Library Help.