Answered By: Helen Anderson
Last Updated: Feb 11, 2015     Views: 386

If you click on the link for the full text of an article and your access is refused, it could be for a number of reasons:

  • Does the information on Library Search for this journal say that the full text is available for the year/volume you want?  Sometimes we subscribe only to specific years.
  • Does the information on Library Search for this journal say that a separate username/password is required?  If so, Library Search should also tell you how to find out the login details.
  • What time of year is it? In January all the electronic journal suppliers have to update their subscription information from the various publishers & agents and this can take them several months resulting in some discrepancies in our holdings.

If you cannot access your chosen journal & cannot see any reason for it, please email us at libraryhelp@ncl.ac.uk or contact your Liaison Librarian.

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