Answered By: Susan Willcox
Last Updated: Feb 11, 2015     Views: 109

If you have had your smartcard stolen you must report it to a member of Library staff immediately so we can block your card and stop it being misused. You must also report the theft to the police who will give you a crime number. Once you have been given the crime number we will replace your smartcard free of charge.

To report a lost or stolen smartcard please ring 0191 208 6060

Remember - your smartcard is your responsibility - please look after it.

 

 

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