Answered By: Susan Willcox
Last Updated: Oct 26, 2016     Views: 672

If you lose your smartcard, a replacement will cost you £10.00. Come to the Service Desk and we will produce the replacement there and then.

If you have mislaidt your Smartcard, you should still inform a member of Library staff immediately. We can cancel the card temporarily while you look for it. If you do not report the smartcard as missing, you will be responsible if the card is used to borrow anything - and that may result in you being charged £50 for each item.

To report a lost card please call 0191 208 6060

Remember - your smartcard is your responsibility - please look after it.

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