Your H drive is backed up four times a day so you should find that a version of your EndNote library has been saved as a shadow copy. You will need to check to see if a backup was created near to the time your computer crashed.

The IT website has information about shadow copies and advice on how to use them, which is linked at the bottom of this FAQ. By following this, you can save the folder copy to your H drive and recover your library.

Travelling library

Alternatively, if you only need references from a Word document that you are working on, you can recover these by creating a travelling library from your Word document. This would not, however, include the retrieval of any previously saved PDFs or any references not included in your Word document.

To create a travelling library:

1. In Word, on the EndNote tab, click on 'Export to EndNote' > 'Export Traveling Library'.
2. You get the option to export to an existing library or to a new EndNote library. Choose 'New' and click 'OK'.
3. Give your new library a name and save it in a suitable location within your personal filespace (H drive).
4. You will be notified on screen that the export is complete and your new library will show your exported references.