Answered By: Karen Crinnion
Last Updated: May 19, 2017     Views: 60

This could be a formatting issue. 

  • First, In Microsoft Word, click on the EndNote X7 tab and make sure that "Instant Formatting" is turned on (the drop down menu on the right of the toolbar)
  • Check that under File > Options > Advanced, under the Show Document Content heading , make sure the box Show field codes instead of their values is unticked.
  • Then, check that under "Convert Citations" the option Convert Word Citations to EndNote is selected, and if it isn't, make sure you then also hit "Update Citations" above that option afterwards.

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