Answered By: Scott Bradley
Last Updated: Jul 22, 2016     Views: 67

You may occasionally receive a 'Disallowed Key Characters' error message when trying to access your reading lists, we are investigating why this is happening but in the meantime, there are a couple of potential work arounds:

  1. Try accessing your Reading List from a different browser
  2. Clear your browser cache - to do this please visit the Refresh Your Cache website to detailed instructions

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